Restore Purchases

If you pay for OnMyLead Pro but your plan shows Free, for example on a new iPhone or after reinstalling the app, use Restore Purchases. It finds your Pro subscription with Apple and turns Pro back on.

Restore Your Subscription

1. Sign in to your OnMyLead account.
2. On the You tab, under Settings, tap Subscription.
3. Tap Restore Purchases.
4. If Apple asks, sign in with the Apple Account you used to buy Pro.

When it works, the app says Your Pro subscription is restored. and your plan shows Pro.

You can also tap Restore Purchases at the bottom of the Pro screen.

If It Says No Purchase Was Found

The app says No OnMyLead Pro purchase found for this Apple ID. when the Apple Account on this iPhone has no active OnMyLead Pro subscription. Check that:

• You're signed in to the same Apple Account you used to subscribe.
• The subscription is still active. Look in iPhone Settings > your name > Subscriptions.
• You have signal.

Restore on Android

On Android, Restore Purchases looks for OnMyLead Pro on the Google account signed in to the Play Store. If it finds none, the app says No OnMyLead Pro purchase found for this Google account. Check that the Play Store is signed in to the Google account you used to subscribe, and that the subscription is still active in the Play Store app under Payments & Subscriptions > Subscriptions.

You don't need to restore on a different kind of device. Pro bought on an iPhone shows on your Android phone or tablet as soon as you sign in to the same OnMyLead account, and the other way round.

One Subscription, One Account

An Apple subscription gives Pro to one OnMyLead account at a time. If you restore it while signed in to a different OnMyLead account, Pro moves to that account. Make sure you're signed in to the account you want Pro on before you tap Restore Purchases.