Troubleshooting and FAQ
Fixes for common problems and answers to common questions.
- Fix Common ProblemsWhat to check when riders don't show on the map, alerts don't arrive, a download stops or sign-in fails.
- Frequently Asked QuestionsQuick answers about free rides, the Pro Trial, privacy, editing rides, iPhone, iPad and Android, updates, and the website.
- Contact UsSend the OnMyLead team a message from the app or the website about a problem, an idea, billing, your account or safety.